Updated 2026-02-25
Agent Workflows Practical Guide
When to use AI agents, when not to, and how to keep agent workflows auditable and safe.
AgentsAutomation
Agent vs prompt
Use simple prompts for single-step tasks. Use agent workflows only for multi-step processes requiring tool calls or iterative planning.
Good agent candidates
- lead research + summary + task creation
- support triage + routing + draft response
- weekly KPI aggregation + narrative draft
Control requirements
- clear task boundaries
- allowed actions list
- logging for each action
- human approval for external outputs
Rollout advice
Start with semi-automated mode (human-in-the-loop) before autonomous execution.